Aurasma – Augmented Reality Shopping

May 10th, 2013

Aurasma is the augmented reality app that is sweeping across smartphones everywhere. With the ability to recognise camera images or images of products, ‘auras’ are created which allow the user to interact with the product at hand, with 3D images also being created (Source: The Telegraph).

This week, we spotted a mention of the app in The Times Fashion section, informing us that we could use our phone to ‘buy straight off the page’. So naturally, we decided to give this a try.  Simply download the app and hold your smartphone above the fashion page (or wherever you spot the Aurasma logo) until the links appear. You can then click on the links that have appeared on your phone screen and then you are taken to the website should you wish to purchase the item.

It has to be said, personally, I feel this is an innovative method of online shopping. It removes the middle-man of searching for the product via the website, and instead takes you directly to the product’s web address. As a result, the Internet shopping process is far more efficient. It is easy to imagine that the companies that are involved with this app have the potential to gain several more clicks on their webpages as the need for typing a search into Google is now removed. It also results in a far more interesting and interactive process for the user, and is likely to result in word-of-mouth recommendation. For example, after I used this app for the first time, I then went on to share my discovery with about three people soon after.

My only reservation is the name of the app. I feel the suffix of the app’s name is irrelevant to the purpose of the app itself. Maybe it would have been better just left as ‘Aura’, rather than ‘Asma’ tagged on the end, leaving it open for incorrect interpretation?

I urge you to download the app, and try it for yourself. Why not write in and let us know your opinions; what did you like about it? What do you think could have been done better?

Dynamic Grocery Shopping

May 8th, 2013

It’s no secret that the future of bricks & mortar retail is highly dependent on a dynamic approach to competing with online counterparts. Many of us turn to the Internet for clothing and household goods, with more and more also doing the weekly shop online too.

With that in mind, I’m always reading of innovative ways that the major supermarkets are enticing customers online. There’s usually the promise of online exclusives and free delivery. More often than not, these websites remember what you’ve bought too and this is intended to speed the whole process up.

I don’t know if it’s just me, but I find in-store grocery shopping to be somewhat of a pleasant experience. I like to inspect my beef for quality, check my apples for bruises and squeeze an avocado for ripeness. In my opinion, more should be done to entice the customer back into the store.

There are free tasters, pleasant smells and plenty of dinner inspiration when one takes to the aisles. And now it seems as though the UK could take a leaf out of USA’s retail book, with price match guarantees and real time dynamic pricing in-store too!

The scheme, already in use with many major US supermarkets, sees shelving being digitalised so that store-wide pricing can be amended on a daily basis to ensure they meet/ surpass competitors. Dynamic pricing is already in use in the UK by way of Asda’s ‘Price Match Guarantee’ and Tesco’s ‘Price Promise’, however this is yet to be combined with electronic labelling to provide a true, up-to-the-minute price for customers.

British supermarket giants have their reservations:

Sainsbury’s claims real-time pricing would result in “chaos”, while Asda says such a strategy would be a “nightmare”’

What do you think about sophisticated in-store price matching? Are British consumers offered good value for money, or should more be done to pass savings on to the customer?

Share your thoughts with me @Simon_DDCA – I’d love to hear your views.

A Ray of Hope for Retailers?

May 1st, 2013

As news that music retail giant HMV is back out of administration hits the news stands, I can’t help but wonder; is this a sign of brighter days to come for the retail industry?

Throughout the past few years we have seen many big names slowly fade from the Nations High Streets, with handfuls of store closures, political talk of a double dip recession and unemployment at an all time high. But could that all be about to change for the better?

After all, George Osbourne announced just last week that we narrowly missed triple dip recession (hoorah!) with a ‘better than expected’ increase in GDP of 0.3% for the first quarter of the year.

What’s more, other areas of the economy are showing promise too, with the BBC reporting this evening that we’re “reading more than ever”; news which follows a record year of sales for publishers in 2012, with a rise of 4% in spending across both printed and digital books.

Global air travel is also on the rise, jumping up by 5.9% in March compared with last year thanks to emerging markets.

And back in the retail sector, Home Retail Group have announced that like-for-like sales are on the rise at Argos, with an annual rise of 2.1%, a figure that was described by chief exec Terry Duddy as “a good outcome to what has been a challenging year”.

Unfortunately the same can’t be said of sister company Homebase, which shows we’re not quite out of the woods yet, but we can see glimmers of sunlight poking through the trees.

Argos Fight Back Against Rivals Amazon

April 29th, 2013

Retail giant Argos is planning a full scale battle of epic proportions to fight major competitor Amazon.

Since online retailer Amazon partnered it’s efforts with The Co-operative to create a collection of locker systems, making physical retrieval easier for customers, Argos have sprung into action.

Their retaliation comes in the form of a digital retail store to rival no other. Argos have always held strength in their physical stores and due to the click and collect system over Christmas, their like-for-like sales showed an increase of 5.2% in the eight weeks leading to the 2nd March, however Internet related sales have soared and now represent 43% of the retailers overall sales.

There is an intense pressure on Argos to see how this new digital approach will unravel. It is necessary for the high street giant to couple these strong online sales with an intuitive approach to online customer service in order to prepare them well for the digital future. They have already begun to renovate stores by installing web browsers and introducing Wi-Fi, giving customers freedom to browse their online store using web enabled devices. However with a decline of 11 stores already, could we be looking at the demise of yet another physical retailer to the surrender of the digital plane?

Augmented Reality Shopping

April 24th, 2013

Glasses.com is an American optometrist that is utilising mobile technology to deliver an app through which it’s customers can “try on” pairs of glasses in an augmented reality world.

After taking a short video of your face moving from left to right, the technology renders a 3D profile for the user which then models each pair of glasses along with the brand and price.

By using shadows, highlights and reflections, the app keeps the whole process very realistic. You can even knock your glasses down your nose to see how they look resting there.

Once you’ve selected a few that you like, why not put them to a vote with your friends? Glasses.com will provide you with a link which you can share and feedback the results to you.

Watch the video for yourself here. A very innovative way to sell glasses don’t you think?!

What other experimental shopping experiences have you come across? We’d love to hear about it – Tweet us @DanielleDunn_CA


Showrooming & Fickle Consumers

April 17th, 2013

It’s certainly no secret that the Internet holds great potential for retailers. More and more of us look to the web for our purchasing needs with the lure of lower prices and free delivery. But one concern that remains apparent is the worry of buying without having actually seen the product.

Although many online retailers offer free exchange & returns policies, the fact that you can’t try the product can be somewhat off-putting. That’s why more & more of us are following a growing trend of “Showrooming”.

Showrooming is the process of visiting a store to sample a product and then going online to make the purchase with 59% of us actually checking online prices before we’ve even left the shop!

One online retailer that certainly maximises on this is global giant Amazon. Studies reveal that 57% of shoppers head to Amazon with their prices being 17% lower on average than the in-store equivalent.

Amazon even offer incentives to their loyal customer base: ‘Amazon Family’ provides savings of up to £50 every month, whilst ‘Amazon Prime’ gives you unlimited free one-day delivery on millions of eligible items.

So when it comes to shopping, what would you go online for and what would you rather buy in-store? The boom in showrooming certainly proves that there is still a need for retailers to have a physical store; the problem however is securing the sale. Retailers must be strategic in encouraging their customers to purchase.

Online price matching is one way in which to do this; however I cannot help but think that shops need to be offering so much more. The trump card of having a shop surely is the experience of shopping? It might be the music that a shop plays, the samples that are offered or even the friendly customer service.

Online retailers are finding new and innovative ways to improve the online shopping experience – it’s important that shop owners are doing the same. One brand that springs to mind as a great example of providing a unique shopping experience is Abercrombie/ Hollister.

Relatively new to the UK, their beach shack inspired shops welcome customers “to the surf” and immerse them in sexy lighting, trendy music and a host of shop assistants sourced from modelling agencies. They even pump their signature scent into their shops too.

Wouldn’t high street shopping be marvellous if all stores followed in Hollister’s footsteps? Can you think of a shop that you’ve visited recently and had a great shopping experience? Share it with us @DanielleDunn_CA – As avid shoppers ourselves, we’d love to know about it!

(Stats provided by mashable.com)

Read Petite

April 12th, 2013

Tim Waterstone, founder of renowned book retailer Waterstones has turned a new leaf and evolved from the printed page to a digital read.

Mr Waterstone has become the new power behind the literary version of ‘Spotify’ allowing customers to access endless amounts of classic literature on their web devices.

The project, aptly named ‘Read Petite’, will specialize in providing short stories which are perfect for people commuting to and from work. It has been these types of short stories that have been hard to sell in physical form according to Mr Waterstone but which he hopes will make a storming come-back via download.

Shopping in a 4G World

April 2nd, 2013

In as little as ten years, we’ve seen mobile Internet rise from the days of archaic GSM and GPRS to the newfound, dizzying heights of 4G. Reflecting on a time when sending a text-based email was a labour of love, users are now able to interact across social media, share videos and even participate in video calls with little to no frustration whatsoever.

British network provider EE were the first to deliver the new speeds to the British consumer with enticing tariffs and deals to boot.

Of course with these increased speeds come new possibilities in the way that brands can utilise the mobile marketplace. M-Commerce is an accelerating business propelled by exciting advances in technology. Ever increasing intuitiveness, simplified platforms and safer browsing all make for prime shopping time for smartphone owners.

As 4G bandwidths become more and more accessible it is estimated that the retail sector could see a boost of as much as £1.8bn thanks to users logging on and checking out.

Studies suggest that a third of us already use our phones to shop – be it price-checking, purchasing, or placing orders. Do you find mobile shopping convenient or just a downright fiddle-on? Let us know your thoughts.

Chaneling Coco

March 22nd, 2013

Contributed to whatyouwear.net

What do these three slender beauties have in common, you ask? Well come May, they will all have played the role of one of the most iconic designers in history.

Keira Knightley has been confirmed to star as Coco Chanel in a new short film. The project, directed by Karl Lagerfeld coincides with the 100th anniversary of Chanel’s first ever boutique. [Read More]

Chime For Change

February 28th, 2013

Contributed to whatyouwear.net

Gucci

Italian fashion house Gucci is to back a new global campaign to raise funds and awareness for female gender equality it was revealed today.

The campaign for empowerment will be launched with 10 short films at the TEDxWomen event in California today (28th February). [Read More]